We're happy to honor price adjustments up to 3 days after you've placed an order. If an item goes on sale within 3 days of your purchase, email us at email@example.com with your order number and we'll adjust the price.
Our warehouse processes and ships out all orders Mondays-Fridays (excluding major holidays). After placing your order, your package should be shipped out within 3~5 business days after your order is placed, and you will receive an email soon after.
Depending on where you live, packages are delivered within 2~3 weeks from the date of shipment. Delivery timeframes therefore fall within 2~4 weeks from the moment you place your order.
Delivery to some countries may take one more week due to postal delay.
Will my order come in one package?
Depending on the size of your order you may receive separate packages that may possibly arrive 1~5 business days apart.
Out of stock/Backordered Items
In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out by. If the items are not expected to be re-stocked within 2 weeks, we will just automatically refund you for those items.
To ensure you're signed up for PayPal free returns click here.
If you need to return an order to us please refer to our Returns Policy and make contact with us so we can assist you.
*Refunding your return postage is at the sole discretion of PayPal and based on their Terms and Conditions. By offering you this information ThemaCave in no way commits itself to the refund of your purchase. Our Refund Policy still applies.